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Analysis.Corporate Sustainability - Case Study Example

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Consumer expectations; shifts and UPS response It is without question that consumers within the past several years have begun to expect different realities from goods and services providers. One of these shifted layers of expectation can be understood within the context of how the past several years have changed consumer expectations with respect to the overall levels of sustainability that a given business reflects and seeks to promote…
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Case Analysis.Corporate Sustainability
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Key issues and such as the melting of the polarized caps, global climate change, the impacts and facts of CO2 emissions, increased awareness for the impacts of oil and gas drilling, and a host of other factors all contribute to the increased awareness and concern that consumers are reflecting towards business with regards to sustainability issues. Within such a context, it is readily noted throughout the corporate sustainability piece in question that UPS has actively engaged in seeking to promote a further level of green business and sustainability at each and every stage of their corporate structure.

All the way from maximizing efficiency by utilizing advanced computer programs and metrics to plan and pack each and every plane or product that carries packages for the efficiency to utilizing LPG as a low impact/low CO2 fuel for the transit of packages and many other factors, the firm has shown a clear and definitive concern both for the demands of the consumer and the future prospects of the environment. KPI: relevance and use as indicators Key performance indicators are a means by which UPS can seek to track whether or not it is been successful over the past several years with regards to the key determinants of efficiency and other metrics that it has defined.

Within such an understanding, UPS has defined these KPI as the following: water consumption, energy consumption, gallons of fuel per ground package, aircraft emissions per payload capacity, CO2 emissions, number of reportable spills, aviation gallons burned per 100 available time miles, CO2 pounds per available time miles, total charitable contributions, full-time employee retention rate, employee choice index, injury rate, and lost time injuries (Santiago, 2011). Within such an understanding, it can be concluded that these KPI’s are the ultimate metrics by which UPS seeks to measure itself with regards to how it has improved over the past several years and where it seeks to take the development of the firm in the very near future.

Benefits of utilizing and leveraging a sustainability report Although there are many benefits that can be definitively realized as a result of the creation and analysis of a corporate sustainability report, such as the one which is been analyzed within this brief essay, the two most important benefits that such a report can provide our with respects to the internal and external benefits that can be garnered. With regards to the external benefits, the delineation and discussion of metrics, KPI’s, and other determinants are useful in encouraging shareholders of the firm to have a degree of faith that the entity is fully cognizant of the realities of the current market and is actively working to provide resolution to some of the key challenges and/or problems/opportunities that face it within the next several years (Soupata, 2011).

Similarly, the benefits can also be understood with regards to the internal ramifications that such a summary can have. Whereas it is not unnatural for the higher of salons of corporate management to come up with reports such as the one which has been analyzed herein, it is something of an anomaly when such reports are engaged by middle management and sought to be promoted at all levels throughout the

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