StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...

Emirates Airlines Cabin Crew Strategic Development System for Effective Staff Motivational Management - Essay Example

Cite this document
Summary
INTRODUCTION Business are changing with every passing day and businesses that show the flexibility to adapt these changes maintain the survival while businesses that show rigidness against this changing environment are vanished despite their level of strong business muscles…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER97.9% of users find it useful
Emirates Airlines Cabin Crew Strategic Development System for Effective Staff Motivational Management
Read Text Preview

Extract of sample "Emirates Airlines Cabin Crew Strategic Development System for Effective Staff Motivational Management"

Download file to see previous pages

The industry took a long time to recover the lost trust and business momentum. Once the sector managed to engage more air travelers the worldwide financial crises again put hit and harnessed the growth momentum. This hit is still pressing airlines and entire industry setup is changing with increasing deregulation, privatization, and open skies policies etc; all intent to meet growing challenges and align with the pace of change. Hence the industry though has high barrier for competitors to enter but it has agility to respond to the happenings round the world is very high.

Aviation industry as matter of research has taken place in the recent past and researcher asserts that attention to aviation industry has recently grown and still requires to be explored. However, attempt to explore the commercial airline has barrier of cooperation from managers who are very resilient in sharing the relevant information. Hence, the researcher following the strategy of many other researchers has contented on the available researches from secondary sources. This report has objective to explore the cabin crew component of the human resources of airline industry.

Cabin crews are frontline representatives of airline and like every front line representative of the business or brand they carry entire brand within their on-flight behavior with passenger. Hence, this resource is equally important as other human resource such as pilot who is carrier the technical expertise while cabin crews are entire company and reflection of its strategy to passenger. As the cabin crew aspect is itself a completed domain to explore, the scope of this study has been defined or limited to explore the cabin crew resource management at Emirate Airline; among the leading airlines in world and the leader in Middle East.

Emirate Airline has managed to gain the continuous improvement and hence growth while giving equal focus to the employee. The airline attributes its all success mainly to the efforts of its people. This report has been developed in three sections; first section focuses on the development through background regarding aviation industry its current position and expected future trend. Since the domain of the study is human resource the researcher has provided detailed discussion of the aspects of human resources including the importance of recruitment, training and motivation in context of the cabin crew.

The study follows with shedding light on the importance of these understudy front line representatives. Role, challenges and the impact of other factors such as 9/11 incident and psychological factors have been developed. Followed is information related to recruitment and selection, productivity as well as the future prospects has been discussed. One developing the literature about the human resource management with respect to cabin crew in general, second section of the report has analyzed the Emirates airline conduct of operation in the understudy segment of the human resource.

The research has provided the initially provided detailed background of the airline. Later the study examines the recruitment and selection, performance measurement and motivational tools used by emirates to keep the crew member turnover controlled. In third and last section, the researcher on based on the knowledge developed on the basis of this research has provided some suggestion for improvement with concluding remark. 1.1- OVERVIEW OF AVIATION INDUSTRY

...Download file to see next pages Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Emirates Airlines Cabin Crew Strategic Development System for Essay”, n.d.)
Retrieved from https://studentshare.org/management/1402363-emirates-airlines-cabin-crew-strategic-development
(Emirates Airlines Cabin Crew Strategic Development System for Essay)
https://studentshare.org/management/1402363-emirates-airlines-cabin-crew-strategic-development.
“Emirates Airlines Cabin Crew Strategic Development System for Essay”, n.d. https://studentshare.org/management/1402363-emirates-airlines-cabin-crew-strategic-development.
  • Cited: 0 times

CHECK THESE SAMPLES OF Emirates Airlines Cabin Crew Strategic Development System for Effective Staff Motivational Management

British Airways Stakeholders Mapping and Dealing with Ethical Concerns

om (2012) defines business ethics as, ‘‘the application of moral code of conduct to the strategic and operational management of a business'' It is important to note that different people have varied moral standards, hence what may be considered morally upright to one may not necessarily be so to another person owing to individual diversities....
9 Pages (2250 words) Essay

Practical Research and Application: Singapore Airlines

Organization Complexity The Singapore Airline currently runs with 2000 pilots, 7000 cabin crew leaders and 200 staff on the ground.... The centralized, hierarchical organizational structure of the airlines plays an important role in ensuring the company's management merges with the Singapore governments.... hellip;  The contribution of services to the development of every national economy is very critical.... This paper focuses on long-term customer relationships with Singapore airlines....
11 Pages (2750 words) Research Paper

Issues in Human Resource Management

n average worker and an average employer will expect the following from each other under a typical employment contract: EXPECTATIONSBy ManagerBy WorkerTORECEIVE Cooperative effort Problem solving by the worker Considerable self management Production beyond the minimum required Improvements in overall group performance Open communications of any unresolved problem Cooperative effort Some problem solving Some self management Service beyond the minimum required Performances as requiredTOGIVETOGIVE* Adequate compensation Sense of belonging to company Sense of importance Sense of accomplishment Sense of purpose Training & knowledge Sense of fulfillment Adequate compensation Sense of belonging Sense of accomplishment Sense of being valuedTORECEIVE*In this instance, "to give"....
17 Pages (4250 words) Essay

Total quality management

Such institutions continue to apply total quality management tools, tools that are essential in the… The use of total quality management tools has made it possible for organisations to deliver high quality goods and services that meet the needs of their customers.... According to this introduction, the essay is organised as the following: First, it will critically evaluate the perception of Leadership role in quality management at Oman airline and how it can differ from one context to another....
24 Pages (6000 words) Essay

Management Style of Emirates Airline

emirates airlines now fly to about 100 destinations in more than 60 countries in the world (The Emirates Group b 4).... The expansion of emirates airlines has been more than 20% yearly.... The growth and development of the tourism industry, major inflows of volumes of foreign currency, infrastructure development, and new management greatly affect many sectors of the economy.... It contributes to the economic and social development of the country....
7 Pages (1750 words) Research Paper

Global Human Resource Management in the Aviation Industry

The aviation industry remains one of the most dynamic economic sectors with constant shifting in industry Airline leaders and managers must align their management practices especially HRM with the rapidly changing business environment.... HRM should focus on crew management programs that improve operational performance, situational awareness and decision-making.... HRM deals with the management of people within the workplace and creating a favorable employer-employee relationship....
11 Pages (2750 words) Research Paper

Management Model at British Airways

This paper focusing on British Airways will analyze how, it's current functioning due to the external factor of recession can be changed using the change management model, Lewin's Force field analysis.... Also, this paper will discuss the range of resistance BA management may face for the major change.... This is where the concept of change management comes into the picture.... That is, change management constitutes the structured changing or transitioning of employees, departments and the organizations as a whole from a current state to a favourable or desired future state....
13 Pages (3250 words) Research Paper

Types of Employee Turnover

Since the delivery of service depends on the human assets, getting the human resource management right is a challenge for the service firms.... Khatri, Budhwar and Fern (1999) find that poor management practices are the main source of high employee turnover.... hellip; The study found that the cause for high staff turnover at SIA is low job satisfaction.... If it invests in training the staff more than its rivals do, why is employee turnover high at SIA?...
18 Pages (4500 words) Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us